HOTMAIL

December 8th, 2010
Dear Hotmail,

I was pretty insulted today, when I was asked to enter characters before sending an email to ensure that I was not a Spammer. I have had a Hotmail account for nearly 10 years, of which I use every single day and never for spam. I should have never been labelled by your system for a spam check!

I don't care if it is a random check. With all the wonderful (actually terrible) improvements you keep making to Hotmail, I would think that the reasonable employees working in your offices would have developed more sophisticated software that can tell the differences between a devout Hotmail user and a Spammer!

I am pretty upset about this, please ensure me that this will not happen again. Actually, just ensure to me that this email hasn't just gone into a giant trash bin on your end and write me back about anything.

Sincerely,

Terry Ibele

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OUTCOME: I have sent many emails to Hotmail over the years, and they never respond.  Somebody tell me why haven't I switched to Gmail yet.